Contact Moat Note Servicing
Call or email — a real person in San Antonio answers Monday through Friday, 8:30 AM to 5 PM CST.
Mailing Address
Moat Note Servicing, P.O. Box 17472, San Antonio, TX 78208
Physical & Overnight Deliveries
1602 N PanAm Expy, San Antonio, TX 78208
Office Hours
Monday – Friday, 8:30 AM – 5:00 PM CST
Complaints regarding the servicing of your mortgage should be sent to the Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, TX 78705. A toll-free consumer hotline is available at 877-276-5550. A complaint form and instructions may be downloaded and printed from the Department's website located at www.sml.texas.gov, or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov.